Use agents to read contracts, track key terms, and check invoices or bills against agreed pricing and limits so customers are billed correctly and vendors don't overbill.
Vendor and customer contracts live in CLM tools, e-signature platforms, shared drives, and email. Finance and legal teams have to interpret these contracts, extract key commercial terms, and ensure invoices reflect what was agreed. In practice, only a subset of invoices receive detailed scrutiny, and over time, small deviations in rates, escalators, and scope can add up.
The work required to check every invoice is structured—compare rates, units, caps, and budget consumption against contract terms—but still done manually. This makes it hard to systematically prevent overbilling on complex vendor engagements or to ensure that customer invoices always reflect contracted terms.
A healthcare company runs clinical trials using a small number of specialized vendors whose contracts include detailed fee schedules, pass-through costs, caps, and change-order rules. Invoices for trials are complex and lengthy, and the finance team needs to ensure that each invoice aligns with contracted terms and overall budgets.
Agents can gather trial agreements and statements of work, extract relevant billing terms, and compare incoming invoices line by line against those terms. They highlight potential overbilling, missing backup, or cap-related issues, and summarize findings so expert time is spent on decisions rather than document gathering and manual comparison.
Identify the highest-impact vendor and customer contracts where you want systematic monitoring, such as specialized services, trials, or large recurring customers.
Connect CLM tools, e-signature platforms, shared drives, and ERP/AP systems so agents can see both the contracts and the invoices they relate to.
Specify which terms to extract—rates, units, caps, escalators, milestones—and how strictly to compare them to incoming or outgoing invoices.
Decide which variances should trigger alerts, who should review them, and how decisions should be captured for future invoices.
Contract agents gather contracts and amendments from CLM systems, e-signature tools, and shared folders, organizing them by vendor or customer and linking related documents together.
